Returns & Exchanges
At Switchkraft, we want you to love every piece you wear, which is why we offer a hassle-free 30-day return and exchange policy for all items in original condition. Whether the fit isn't right or you've changed your mind, our streamlined process ensures your wardrobe update remains effortless.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unworn items with original tags attached into the original shipping mailer or a secure box of your choice.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.